Privacy policy

This policy explains how Plumbers on Tap, a plumbing business based in St Albans, Hertfordshire, uses personal information. Contact: shaun@plumbersontap.co.uk, 07585 776082.

What we collect

When you call, text, email or send a message through this website, we receive the details you give us: usually your name, phone number, email address, address or town, and a description of the job.

How we use it

We use your details to reply to you, arrange and carry out the work, and send any invoice. We keep records needed for tax and accounting. We do not sell your information or use it for marketing.

How long we keep it

Enquiries that don't lead to work are deleted when they are no longer needed. Records of work carried out are kept for as long as the law requires for business and tax records.

Cookies

This website does not set cookies or use tracking analytics.

Your rights

You can ask to see, correct or delete the information we hold about you by contacting us. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Last updated 13 November 2026.